Terms and Conditions and Privacy
Terms and Conditions AND Privacy Policy regarding data usage and texting. Please read carefully.
Terms and Conditions, effective September 1, 2023

Service Description:
Our service allows you to receive and send text messages to and from a designated text number. These messages will not include uncolicited promotional offers, but, WILL include policy and maintenance updates, alerts, and other content pertaining to your unit, surrounding rental property or your account with Green Mill Properties LLC. Messages may also be a reply to your initiated text pertaining to answers on topics or questions you sent.

Consent to Receive Messages:
By using our service, you consent to receive text messages from us. Message and data rates may apply.

Opt-Out:
You can opt out anytime by replying "STOP" to a message.

Privacy:
We respect your privacy and use your information only to provide services pertainig to your rental unit or your account with Green Mill Properties. For details, see our Privacy Policy located at the bottom half of this page. 

Text Message Content:
Messages will NOT include unsolicited promotional content. Messages WILL include maintenance updates, policy updates, alerts, and other information regarding your unit or account with us. Messages may also be a reply pertaining to content or questions instigated by you.

CTIA Compliance:
Our service complies with CTIA guidelines. Report concerns to us. Contact us using info indicated under "Support or Contact..." below. 

Changes to Terms:
We may need to update these Terms from time to time to reflect changes in our service or applicable laws. We will notify you of any material changes to these Terms, and your continued use of the Service after such changes constitutes your acceptance of the revised Terms.

Termination:
We can terminate your access for violating these terms.

Governing Law:
These terms are governed by Tennessee, USA, laws.

Support or Contact for Questions:
Contact us via phone at 423-624-6746, by email at gmp.maintenance@yahoo.com, or in person at 515 Airport Rd, Suite 105, Chattanooga, TN 37421. (Our office hours are Mon-Fri, 8:30am-4:30pm, closed for lunch from 12:30-1:30.)

Privacy Policy, effective September 1, 2023

Thank you for using our text number services. We value your privacy, and this policy outlines how we handle your data:

Information We Collect:

Mobile Phone Number 
While on our website, we may collect your phone number to send and receive text messages. We may collect your phone number through online applications, maintenance requests, showing requests, Tenant Web Access registration, site reservations, or general informational request forms.

User-Provided Information
Any additional information you provide helps us improve our services and provide better support.

How We Use Your Information:
We use your data to,

         * Improve our services and your user experience.
         * Respond to your inquiries and provide customer support.
            * Occasionally send maintenance updates, policy updates, alerts, and other information regarding your unit or account with us. 

Message Content
Messages WILL NOT include unsolicited promotional details. Messages WILL include maintenance updates, policy updates, alerts, and other information regarding your unit or account with us. Messages may also be a reply pertaining to content or questions instigated by you.

Data Security
We take reasonable steps to protect your personal information from unauthorized access and disclosure. However, no data tran smission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

Opt-Out
You can opt out of our messages at any time by replying "STOP" to a message.

Contact Us
For questions or concerns about your data, please contact us at 423-624-6746 or email us at gmp.maintenance@yahoo.com.

CTIA Compliance
Our services comply with CTIA guidelines. To report concerns or violations, contact us using the provided information above.

Changes to Policy
We may need to update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We will notify you of any material changes to this Privacy Policy by posting the updated version on our website or through other means. Your continued use of the Service after such changes constitutes your acceptance of the revised Privacy Policy.